Delivery Information

 

The Timelapse Store normally ships goods within 1-2 business days after the order is placed by customer and payment received by The Timelapse Store.  Products purchased during any particular sale, are typically shipped within 2-3 business days after the end of the sale. Shipping times may vary depending on the products ordered. Timelapse store will only ship complete orders unless notified, once all the parts are in stock. In the event that your kit consists of out-of-stock products, The Timelapse Store may require additional time to prepare your order and in these special cases The Timelapse Store will notify the customer of any shipping delays associated with these orders. All shipping dates given are based on estimates provided by suppliers and/or production lead times. The Timelapse Store cannot guarantee shipping dates, since delivery dates are subject to change. If you need to receive an order by a specific date, please contact The Timelapse Store for assistance. If you want The Timelapse Store to ship partial orders (i.e. before all parts are received by us), we can do it, but additional shipping charges may apply.

We do not ship to PO Box addresses.

We use Royal Mail to ship all light weight domestic and international orders, unless a different service is requested by the customer at the time of placing the order, provided that the chosen shipping carrier is authorized to ship the goods ordered by the customer. Larger parcels will be shipped using our chosen courier.  A customer is required to provide a phone number for all orders shipped by The Timelapse Store. For each shipment, a tracking # is provided to the customer within 24 hours after the order is shipped.

By default, all packages are shipped with £50 insurance cover. You may purchase insurance from us for the full value of your parcel and freight shipment by sending us an email at sales@thetimelapse.store and paying the indicated charge when the order is placed.

We may only ship to a verified billing address, associated with the credit card.